khalti88 operates under a defined set of terms that govern how your account, transactions, and access to our platform work. Whether you use bKash, Nagad, or Rocket to fund your wallet, or browse our game catalog on mobile, these terms set out what you can expect from us and what we ask of you. Access to khalti88 depends on your local law and eligible regions.
Account Policy
Transaction Terms
User Rights
Privacy Scope
TERMS AND CONDITIONS
How Our Policy Works
These terms apply to every account registered on khalti88 and cover all activity conducted through the platform, including deposits made via bKash, Nagad, or Rocket, game sessions across our catalog, and any communication with our support team. By creating an account, you confirm that you have read and accepted these terms in full. We may update these terms from time to time; when we do, we will notify you through your registered account or via a notice on the site. Continued use of the platform after an update takes effect means you accept the revised terms. If any part of these terms conflicts with the laws applicable in your region, the locally applicable rules take precedence for you. We do not represent that access to khalti88 is lawful in every jurisdiction — it is your responsibility to confirm that using this platform is permitted under the laws of your location. Eligibility is limited to adults as defined by the laws of your region. Accounts found to be in breach of eligibility requirements will be suspended pending review. For questions about specific clauses, reach our support team through the contact routes listed on this page.
bKash Transactions
Deposits and withdrawals processed via bKash are subject to the transaction limits and verification steps shown in your account wallet. Always confirm the amount before submitting.
Nagad Transfers
Nagad payments follow the same account-level verification flow. Check the wallet section of your account for current limits and any pending verification steps.
Rocket Payments
Rocket is accepted for deposits at khalti88. Transaction records are visible in your account history immediately after processing is confirmed on our end.
POLICY COVERAGE SCOPE
What These Terms Cover
Our terms apply specifically to activity on khalti88 and the services we directly operate. Understanding what falls inside and outside this policy helps you know where to direct questions and what protections apply to your account.
Account Access
Login, registration, identity verification, and account suspension decisions are all governed by these terms. If your access is restricted, the process for raising a query is set out in the support section below.
Transactions
All deposits and withdrawals processed through your khalti88 wallet — including those made via bKash, Nagad, and Rocket — fall within this policy. Third-party payment provider rules also apply alongside ours.
Site Content
Game availability, catalog changes, and promotional notices published on khalti88 are covered by these terms. We may adjust the catalog or remove content at any time without prior notice.
Third-Party Services
Game studios and payment processors operate under their own terms. khalti88 is not responsible for the policies of third-party providers, and any dispute with a payment provider must be raised directly with them.
YOUR ACCOUNT RIGHTS
Actions Available Under This Policy
You have several practical rights in relation to your khalti88 account and the data we hold. You can review your transaction history at any time by opening the account wallet section — every deposit and withdrawal processed through bKash, Nagad, or Rocket is logged there with a timestamp and status. If you believe any record is incorrect, you can raise a correction request through our support channel and we will investigate within a reasonable period. You may also update your registered contact details directly from the account settings page; for changes to identity documents, contact support and follow the verification steps shown. If you have a question about how your data is used or want to request that we review your information, the support routes on this page are the right place to start. We aim to respond to all account-related queries in the order they are received.
Review Records
Open the wallet section of your account to see a full log of transactions, including payment method, amount, and status for every bKash, Nagad, or Rocket movement.
Correct Account Details
Update contact information from account settings. For identity document changes, submit a request through support and follow the on-screen verification steps provided.
Raise a Policy Question
If a specific clause in these terms is unclear or you believe a decision affecting your account was made in error, contact us through the support routes listed below with your account reference.
Request Account Review
You may ask us to review the data held on your account at any time. Submit your request via the support channel and include your registered email so we can locate your record quickly.
POLICY CONTACT ROUTES
How to Reach Us on Policy Matters
For any question related to these terms, your account rights, or a transaction dispute, use the contact routes below. We handle policy queries through the same support channels available to all account holders.
Live Chat
Open the chat widget from any page on khalti88 to connect with our support team. Use this route for account access questions and transaction queries.
Email Support
Send a detailed message to our support address listed in the account help section. Include your account reference and a clear description of your query for a faster response.
Help Centre
The help centre on khalti88 covers common policy questions, account steps, and wallet guidance. Check there first before submitting a support request.
DATA AND ACCOUNT SECURITY
How We Handle Your Information
We take the security of your account and the data associated with it seriously. Here is how we approach the key areas that matter to you.
Data Handling
We collect only the information needed to operate your account, process transactions via bKash, Nagad, or Rocket, and respond to support requests. We do not sell your personal data to third parties.
Cookies
khalti88 uses cookies to keep your session active and to understand how the site is used. You can manage cookie preferences through your browser settings at any time.
Account Security
Your account is protected by the login credentials you set. We recommend using a strong, unique password. If you suspect unauthorised access, contact support immediately through live chat or email.
Data Retention
We retain account and transaction records for as long as required by applicable regulations and our internal policy. You may request a review of the data we hold by contacting support with your account reference.
POLICY QUESTIONS ANSWERED
Common Questions About These Terms
If your question is not covered here, reach us through the support routes listed above.
Does this policy apply to me if I am in Bangladesh?
Access to khalti88 depends on your local law and eligible regions. If you are in Bangladesh and your use of the platform is permitted under applicable local law, these terms govern your account. It is your responsibility to confirm that access is lawful in your location before registering.
How do I see my full transaction history?
Open the wallet section of your khalti88 account. Every deposit and withdrawal — including those made via bKash, Nagad, and Rocket — is listed there with the date, amount, payment method, and current status. No additional steps are needed to access this record.
What should I do if a transaction record looks wrong?
Contact our support team through live chat or email and include your account reference along with the transaction date and amount in question. We will review the record and respond with our findings. Do not submit duplicate requests, as this can slow the review process.
Can I update my registered details?
Yes. Contact information can be updated directly from your account settings page. For changes to identity documents, you will need to contact support and complete the verification steps shown in your account. Changes take effect once verification is confirmed on our end.
How will I know if these terms change?
We will notify you of material changes through your registered account or via a notice on khalti88. Continuing to use the platform after a change takes effect means you accept the updated terms. We recommend checking this page periodically if you want to stay current.
Who do I contact if I have a question about my data?
Send your query to our support team via the email address listed in the account help section, or use live chat on khalti88. Include your registered email and a clear description of your request so we can locate your account record and respond accurately.