Sports / Mobile
These terms set out how your khalti88 account works, what we expect from you, and what you can expect from us. Access to the platform depends on your local law and eligible region, so read these conditions carefully before you open or continue using an account.
By creating or accessing a khalti88 account, you confirm that you have read, understood, and accepted these terms in full. We can update these conditions when our services or applicable requirements change. When that happens, we will post the revised version here and the updated terms take effect from that point forward. Continued use of the platform after an update means you accept the revised terms. These terms apply to every part of your account activity — game sessions, wallet movements, support requests, and any promotional area you access through the platform. Your wallet balance, including any funds moved via bKash, Nagad, or Rocket, is governed by these terms alongside the specific rules displayed at the point of each transaction. Where a conflict exists between a section of these terms and a specific rule shown in your account, the specific rule shown in your account takes precedence for that transaction. We are not able to guarantee continuous, uninterrupted access to any part of the platform. Maintenance, technical events, or jurisdiction-related restrictions can affect availability. If you encounter an access issue, our support contact routes are the right first step.
These terms define the edges of what our policy covers and where your responsibility begins. Understanding the boundary between in-scope platform activity and out-of-scope third-party behaviour helps you know where to bring a question.
All login, session, and account-management activity falls inside this policy. You are responsible for keeping your credentials secure. We act on the identity verified at registration; any unauthorised access should be reported to us immediately through the published support route.
Deposits and withdrawals processed through bKash, Nagad, or Rocket are in scope, but the rules of those individual payment services also apply independently. We display the transaction rules inside your account area; those wallet providers set their own service terms separately.
All game content, promotional notices, and account communications published directly on khalti88 are covered by these terms. Any information you see on a third-party site about our platform is outside our control and outside this policy.
Studio game engines from providers like Microgaming, PG Soft, or Habanero operate under their own software terms. We host those games in our lobby, but the underlying engine is a third-party service and falls outside the scope of this policy for technical disputes.
You have specific, practical rights when it comes to your khalti88 account and the data attached to it. You can request a copy of your transaction records at any time by contacting us through our published support route — we keep those records during the active life of your account and for a period after closure, in line with standard retention practice. If any detail in your account profile is incorrect, you can ask us to correct it and we will review the request. You are not locked into an account you no longer want: closing is an option, and we explain the process through the support channel. Any question about how your information is used, or any concern that a term has been applied incorrectly to your account, can be raised directly with our support team. We aim to acknowledge every formal query and route it to the right team. Access and eligibility depend on your local law and the eligible regions we operate in.
Request a full export of your transaction and session history through the support contact route. We hold records for the active term of your account and a defined period after closure.
If your registered name, mobile number, or linked wallet details need updating, raise a correction request with us. We verify the change before applying it to keep your account secure.
If any term here is unclear or you think it has been applied incorrectly to your account, contact us directly. Route your question through the channel shown in the support section of this page.
You can request account closure at any time. We will confirm any remaining wallet balance, walk through the withdrawal steps for bKash, Nagad, or Rocket where applicable, and process the closure request.
If a specific term is unclear, or if you need to exercise a right listed in this policy, use one of the contact routes below. We do not publish operating hours we cannot commit to, so check the channel itself for current availability.
The live chat widget is available from the bottom corner of any signed-in page. Use it to ask a quick question about these terms, your account status, or a transaction shown in your wallet history.
For formal requests — account correction, record export, or a written policy query — send your message to our published support email. Include your registered mobile number and the specific clause or account detail you are asking about.
The help section inside your signed-in account area links directly to policy and wallet FAQs. Navigate there first if you want to check a rule about bKash, Nagad, or Rocket transactions before contacting the team.
We keep a published version of these terms on this page at all times. If a revision is made, the date at the top of the page changes and the new version takes effect immediately on posting.
We retain account and transaction data for the active life of your account and a standard period after closure. You can ask us what we hold about your account and request a copy through the email support route listed in the contact section above.
We use cookies to keep your session active, remember your login state, and understand how you move through the lobby. Our cookie policy is separate from these terms but governs the same session environment. You can adjust browser cookie settings at any point.
Your account login and any linked wallet — bKash, Nagad, or Rocket — are your responsibility to keep secure. We will never ask for your wallet PIN or full password through chat. Report any suspicious activity through the live chat or email route immediately.
If you believe a term here is applied incorrectly or want to formally contest a decision, email us with your account reference and the relevant clause. We review all formal submissions and respond through the same channel you used to contact us.
These are the questions we see most often about how these terms work in practice. If your question is not here, use the live chat or email route in the contact section above.
Yes. Every transaction processed through your account — including bKash, Nagad, and Rocket deposits and withdrawals — is covered by these terms. The individual wallet providers also apply their own service rules on their side, which sit separately from ours.
We post the revised version on this page and note the effective date. Continuing to use your account after that date means you accept the updated terms. We recommend checking this page whenever you see a notice about a policy change in your account area.
Access depends on your local law and the eligible regions the platform operates in at the time. We cannot confirm eligibility on your behalf. Check your local legal position before you open or continue using an account.
You can request a full record of your account transactions through our email support route. Include your registered mobile number in the request. We hold transaction records for the active life of your account and a defined period after closure.
Your account login, in-platform activity, and wallet transactions via bKash, Nagad, or Rocket are in scope. Third-party studio game engines and the individual terms of payment services like Nagad operate under their own rules and sit outside this policy's direct coverage.
Contact us through the live chat or email support route with your account reference and the detail you need corrected. We verify the request before making any change to keep your account and linked wallet secure.