Sports / Mobile
At khalti88, your account data is handled with a clear set of rules — what we collect, how we use it, and what choices you have. Access to this platform depends on your local law and eligible region; this policy covers how your information moves within the account and wallet system when you use it.
This privacy policy explains the data khalti88 collects when you open an account, make a deposit via bKash, Nagad, or Rocket, or contact support. We collect the information you provide directly — your registration details, wallet identifiers used for transactions, device data, and the browsing activity tied to your signed-in session. We use this data to run your account, process wallet transactions, and respond to account queries. We do not sell your personal data to third parties for their own marketing. Some service providers who help us operate — payment processing partners, platform infrastructure — may access data strictly to carry out those functions. Retention periods follow the requirements of applicable law in the jurisdictions where we operate. When you close your account, we retain only the records we are legally required to keep. The scope of this policy depends on the laws applicable in your region, and access to khalti88 is available only where local law and eligible region conditions are met. If you have questions about how a specific piece of data is handled, the support routes at the bottom of this page are the right place to start.
Understanding what falls inside and outside this policy helps you know exactly where your data sits and who is responsible for it.
This policy covers all data collected when you register, log in, or update your khalti88 account. That includes your email, phone number, and the verification steps shown in your account settings at the time of registration.
Deposits and withdrawals processed through bKash, Nagad, or Rocket generate transaction records held under this policy. The wallet provider's own terms also apply separately to the transaction on their side.
Pages you visit, games you open, and lobby categories you browse while signed in generate session data. This is used for account security and to keep the lobby experience consistent across your devices.
Links to external sites, payment gateway interfaces, and any third-party service pages are outside the scope of this policy. Those services operate under their own privacy terms, which you should review directly with the relevant provider.
You have specific, practical rights over the data khalti88 holds on your account. You can request a copy of the personal data held against your account by contacting support through the live chat or email routes published on this page. If you spot an error in your account details — name, contact number, or linked wallet identifier — you can correct most of these directly in your account settings; for anything locked behind verification, the support team can walk you through the steps shown in the account panel. You can also raise a question about how a particular piece of your data is being used, and we will respond with a clear explanation of the purpose and retention period. Closing your account does not remove records we are required to keep by applicable law, but we will confirm in writing what is retained and for how long. All requests are handled through the contact routes listed in the support section of this page.
Request a summary of the personal data held on your account. Contact support via the published live chat or email route; your request will be acknowledged and processed in line with applicable data law in your region.
Account name, phone, and email can be updated in your account settings. Wallet identifiers linked to bKash, Nagad, or Rocket that need correction require identity verification — follow the steps shown in your account panel.
If you want to know why a specific piece of data is collected or how long it is kept, send a written query to the support email listed on this page. You will receive a clear, specific answer tied to the relevant data category.
Closing your account means we stop collecting new data immediately. We will confirm in writing which records are retained for legal compliance purposes and what the applicable retention period is.
If this policy raises a question that the text above does not answer, these are the routes to reach the khalti88 team directly.
Open the chat window from any page while signed in to your account. Available through the account interface for real-time queries about your data or account settings.
Send a written request to the support email address published in the Contact section of the site. Use this route for formal data access requests, correction requests, or policy queries that need a documented response.
The Help Centre linked from your account dashboard covers common account and wallet questions, including steps for updating personal details and managing your wallet connections for bKash, Nagad, and Rocket.
The way khalti88 handles data is built around four practical standards that apply to every account on the platform.
We use session cookies to keep you signed in and to remember lobby preferences across visits. You can manage cookie settings through your browser. Disabling certain cookies may affect how the signed-in lobby functions on your device.
Account access is protected through password verification and the device-recognition steps shown during login. If you access your account from a new device, you may be asked to complete the verification steps displayed in the account panel.
We keep your account data for as long as your account is active and for the period required by applicable law after closure. Transaction records tied to bKash, Nagad, or Rocket wallet activity follow the retention rules set by relevant financial regulations.
If this policy changes in a material way, we will notify you through the contact method registered to your account before the change takes effect. The updated version will be published at this address with the revision date noted at the top of the page.
Straightforward answers to the questions about data and privacy that come up most on khalti88.
We collect the details you enter during registration — name, email, phone number — plus the wallet identifiers you link for bKash, Nagad, or Rocket deposits. Device and session data is also recorded while you are signed in, for account security purposes.
Yes. Send a request through the support email published on this page. We will compile a summary of the personal data held against your account and respond in line with the data access rules applicable in your region.
Most contact details can be updated directly in your account settings. Wallet identifiers linked to bKash, Nagad, or Rocket that need to change require identity verification — follow the steps shown in your account panel, or contact support if you get stuck.
We do not sell your data. Service providers who help us operate — including payment processing partners — can access only the data needed to carry out their specific function. They are not permitted to use it for any other purpose.
We stop collecting new data immediately on closure. Records required by applicable financial or legal regulations are retained for the period those rules specify. We will confirm in writing exactly what is kept and for how long when you close your account.
The policy applies to all khalti88 accounts, but the specific rights available to you depend on the laws of your region. Access to khalti88 is only available where local law and eligible region conditions permit. If you have a region-specific question, contact support directly.